01628 898068

FAQs

Meadowside Care Home Buckinghamshire FAQ's

Will my Doctor still visit me if I live in the home?

Yes. We have the support of a local GP practice in Marlow who are happy to visit our residents within the home as required. If you come from outside Marlow, you will need to re-register with a local GP.

Will there be nurses on duty?

No. We are a residential care home, which means we do not employ nurses. We can provide for a wide range of complex needs and disabilities, and we do have access to District Nursing services as required.

Do you provide hairdressing services?

Yes. Our hairdresser visits weekly. Charges start at £7.00 for a wash and blow dry.

Do you provide services such as chiropody, dentistry, opticians or physiotherapy?

Yes. Our chiropodist visits residents every 8 weeks in the home. We have an optician who visits the home annually or as needed. Physiotherapy can be either arranged through the GP or organised privately as needed. We are happy for them to visit the home. There is a local dentist in Marlow with easy access for the elderly.

Will I be able to keep my own tablets and medicines?

Yes. We will require you to keep your medication in lockable storage units within your room. This will be assessed and reviewed regularly.

Are staff on duty day and night?

We have a minimum of two qualified carers on duty 24 hours a day, every day of the year.

How many residents are there in the home?

We are registered for 11 people over the age of 65.

Do you accept couples?

Yes. We welcome couples. You can either share one bedroom and use the other as a sitting room or have two single rooms. The choice is yours.

Is there privacy/areas to entertain visitors?

Yes. We aim to provide residents with as much privacy as possible. As well as their own spacious private rooms, residents can use the conservatory, which overlooks the garden, and have a choice of two additional living rooms and two private patio areas. We are always happy to provide you with extra chairs and refreshments as needed.

May I bring my own furniture?

Yes. We actively encourage you to furnish your room/s as you wish, subject to any safety requirements. We supply all large items of furniture such as wardrobes, beds and chest of drawers (if required) and are happy for you to bring your own favourite items.

What about my valuables?

For safety, we recommend that valuables are looked after by your family, solicitor or bank. If you do bring them into the home, we advise you to take out personal insurance as we are unable to take responsibility for valuable items. We encourage residents to keep money in a bank or building society account rather than in the home. We can help to arrange this if necessary. We are happy to provide you with lockable storage facilities in your room as required.

When can I have visitors?

Meadowside has an ‘open door’ policy. You are welcome to receive visitors at any reasonable time. If you plan to have visitors after 10.00pm at night, we politely ask that you notify a member of staff so we are aware.

Can I go out when I wish?

Yes, within reason. Residents who are not at risk can come and go as they please. The issue of what constitutes a risk will be discussed with you, your family or advocate as necessary. We would like you to let a member of staff know if you decide to go out so that they will not worry about where you are. 

Can I go away for the weekend or on holiday?

Yes. You can go away for the weekend or on holiday at any time. Please let us know in advance to enable us to assist in whatever way we can.

Is there a choice at meal times?

As we are a small home, we cannot provide more than one option at each meal time. We are, however, happy to cater for different tastes and dietary requirements. The four-weekly rolling menu is displayed on the dining table every day. If something is not to your liking, and you inform us in reasonable time, we will be pleased to offer you an alternative option.

What about my laundry?

We have an on-site laundry room, and our staff will do your laundry for you. We ask you to label all your clothes clearly to ensure they are returned to you on a daily basis. We also suggest you do not bring delicate clothing or articles that need dry cleaning as we do not have the facilities to deal with these.

May I smoke?

Yes, but not inside the care home, which is designated a ‘non-smoking’ area. In order to comply with relevant fire and safety legislation we ask that residents smoke only in the designated areas outside. Staff will be happy to assist.

Can I make phone calls when I wish?

Yes. We have a portable phone designated for residents’ use for making local/UK calls. We are happy to discuss the option of having your own personal phone, and we generally recommend the use of mobiles.

Can I have a bath when I wish?

Yes. And if you wish, our staff are happy to assist you.

Do I have a say in the running of the home?

Yes. We welcome suggestions and feedback about the service we provide. We will give you a questionnaire to complete annually. We also have a comments and suggestions box in the hall. We encourage residents to speak to management and staff regularly to let us know what we can do to improve the running of the home.

Can I bring my pet with me?

Yes. If you have a small pet like a bird or a fish that you can look after in your own room, and it is not likely to disturb other residents, then we will always welcome your pet. With prior consent, we also welcome well-behaved pets into the home as visitors.

Do you allow representatives of the church to visit?

Yes. We are happy to arrange visits from your local church representative. If you would like to continue attending your local church or other religious service then we will support you in arranging this.

What happens if I go into hospital?

We will keep your room for you and ensure all personal items are kept secure. Fees will be payable as normal.

Do you offer a trial period for living in your home?

Yes. New residents are usually taken in on a four-week trial basis. However, you can also come and stay with us for respite care to enable you to choose whether or not you wish to stay with us on a permanent basis. You are also welcome to join in with any in-house activities. 

Are there any social activities in the home?

Yes. We encourage our residents to help with everyday tasks or join in the planned social activities – such as quizzes, arts and crafts, flower arranging etc. Please see the Activities section of our website to see what we have been doing and what we have planned. We will also help any resident who would like to keep up links with the local community.

Can I leave the home if I decide it is not for me?

Yes. However, 4 weeks written notice is required after the initial four-week trial period.

How can I get a place at Meadowside?

There are several ways:

  • Contact the home directly on 01628 898068
  • Through the Adult Care Services
  • Through your doctor, district nurse or health visitor
  • Through a hospital social worker
  • Through our website’s “Contacts page” at: www.meadowsidecarehome.co.uk

How much will it cost?

Our fees range from £620 to £895 per week depending on care needs and room location.